Returns & Exchanges
At Mini Museum, we want you to be completely satisfied with your unique collectibles, which is why we offer a 30-day return policy for most items in their original condition. If your artifact doesn't meet your expectations, we are committed to making it right through a simple exchange or refund process.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack the item in its original museum-grade packaging, ensuring all certificates of authenticity and documentation are included.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our curators inspect the returned item, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing