Frequently Asked Questions
Discover everything you need to know about owning a piece of history.
How do you ensure the authenticity of your specimens?
Every item in our collection undergoes rigorous verification by subject matter experts. Each purchase includes a detailed Certificate of Authenticity outlining the specimen's origin, age, and historical significance.
What is the standard shipping timeframe for orders?
We ship worldwide from our primary facility. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on customs processing.
Are the specimens ethically and legally sourced?
Absolutely. Mini Museum strictly adheres to all international laws and treaties regarding the trade of fossils and historical artifacts. We partner only with reputable collectors and institutions who follow ethical excavation practices.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If your specimen does not meet your expectations, you can return it in its original condition for a full refund, minus shipping costs.
How should I care for and display my Mini Museum items?
We recommend keeping specimens out of direct sunlight and high-humidity environments. Most items come in archival-grade acrylic cases designed to protect them from dust and oils while providing a 360-degree view.
Do you offer bulk discounts for educational institutions?
Yes, we love supporting educators. We offer special pricing for schools, museums, and non-profit organizations. Please contact our support team with your credentials to receive a custom quote.